Arts & Culture

SPEED ART MUSEUM: Delivering Exceptional Experience for Visitors and Employees

Blackbaud's Arts & Culture All Access Pass | Resources for Zoos, Aquariums, Museums, Gardens, Science and Performing Arts Centers | General Admission, Reserved Seating and Foundations

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3 About Blackbaud Leading uniquely at the intersection point of technology and social good, Blackbaud connects and empowers organizations to increase their impact through cloud software, services, expertise, and data intelligence. We serve the entire social good community, which includes nonprofits, foundations, companies, education institutions, healthcare organizations, and the individual change agents who support them. 800.443.9441 | solutions@blackbaud.com | www.blackbaud.com Because Blackbaud's cultural management solution integrates with payment services, the Speed could spot spending trends among donors to know what offerings appeal to them most and also to flag fraudulent charges faster. "We can see the revenue and where it's coming from and where it's going," Nord said. For example, the Speed's new state-of-the-art cinema alone attracted 35,000 visitors in its first year after the museum reopened. "Blackbaud has given us the tools to let people come to the cinema and just get admission or add on merchandise at the same time," Nord said. "We can do really anything that the constituent would want." Giving Employees Flexibility With Blackbaud's cloud accounting solution, the Speed's employees can access records anytime, anywhere. "We wanted the flexibility for our staff," Nord said. "We're able to take something that was a computer-based software and move it into the cloud where it is accessible everywhere, as long as you have Internet access. With that accessibility comes flexibility." Plus, Blackbaud provides customized reporting for members of the Speed's fundraising team without requiring extra staff time. "Not only is Blackbaud the best system to use, but it is the easiest system to use," Nord explained. "It's for people of all experience levels, and it's for the person who just wants to do the best they can to help their organization." Nord's favorite experience with Blackbaud has been customer support. "Not only do I get the chance to work with so many different people, but I also get the chance to get to know them," she said. "The beauty of the Blackbaud customer support is that these people are in it for passion. They really want to help you. Not only has that inspired me to do better in my job, but I know that I can rely on support to help me figure it out." Want to cultivate extraordinary relationships at your organization? "The beauty of the Blackbaud customer support is that these people are in it for passion. They really want to help you." —Taylor Marvel Nord, Database Manager Flexibility for staff Get started

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