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CUSTOMER STORY: Long Island Children's Museum Centralizes with Altru

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© February 2011 | 2000 Daniel Island Drive, Charleston, SC 29492 T 800.443.9441 E solutions@blackbaud.com W www.blackbaud.com Challenge Solution Results Long Island Children's Museum uses different software applications for different departments, creating disparate information. The Museum's box office ticketing application and membership management application do not share information. Determining how often a member visits the museum, attends a program, or participates in an event is laborious. The Museum has to duplicate information entry into its database from its other software applications. Long Island Children's Museum selected Altru™ from Blackbaud because it will provide a single, central database for both ticketing and donor information. Because Altru is a hosted Blackbaud solution, the Museum does not have to install any new software or purchase a new database server. The hosted solution also eliminates the burden of managing updates from the Museum, while Blackbaud sets up, maintains, and supports the application from its data center. Without a new server to purchase, the Museum has saved thousands of dollars. The Museum anticipates Altru will help increase the organization's membership renewal rates while keeping costs down. Because Altru enables staff with better data access and provides a more holistic view of members, Long Island Children's Museum will be able to more effectively segment and serve its membership base. Long Island Children's Museum (LICM) invites visitors of all ages, backgrounds, and abilities to explore freely, discover their passions, and appreciate the world we share. The Museum has a significant and profound influence on young minds and their caregivers; LICM's board and staff apply the Museum's mission and purpose to every decision they make. As the premier cultural institution on Long Island, the Children's Museum is recognized as a valuable community gathering space. A variety of institutions and organizations partner with the Museum to provide rich learning experiences for LICM's diverse and extensive audience, which totals more than 255,000 annually. "Altru is the most cost-effective option for museums that want a solution to cater to both its ticketing and development needs. Blackbaud really did their research and developed a product that does just that. There really isn't anything else in the market that does this as well as Altru." — Steven Cheung Membership and Database Manager Long Island Children's Museum Long Island Children's Museum Long Island Children's Museum Selects Altru™ to Gain a Deeper Understanding of Its Members, Donors, and Visitors

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