Arts & Culture

RISD Museum and Altru

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About Blackbaud Leading uniquely at the intersection point of technology and social good, Blackbaud provides software, services, expertise, and data intelligence that empowers and connects people to advance the social good movement. We serve the entire social good community, which includes nonprofits, foundations, corporations, education institutions, and the individual change agents who support them. Having immediate access to streamlined data saved the organization time and helped staff members to establish better internal practices around planning and programming. Altru enabled RISD Museum to consolidate data across three or four key departments. Tammie explained further, "Altru is a very powerful tool that brings together visitor services, the education department, and development to build and strengthen relationships with our members, visitors, and donors." Today, RISD Museum is focused on data optimization within Altru. The Museum's goal is to clean and enrich data so staff members can engage members, visitors, and donors with more targeted and frequent communications, such as segmenting by family program attendees versus general audience. The organization also wants to establish protocols that will streamline actions in Altru and provide a better experience for Museum visitors. As the RISD Museum continues to offer inspiring exhibits and programs, staff members are finding new ways to use Altru in order to maximize efficiency and provide an even better experience for visitors. "Altru has saved us time by providing quick access to the calendar and constituent histories; we can easily see how people engage with us." —Tammie Worthington-Witczak, Associate Director of Development 800.443.9441 solutions@blackbaud.com www.blackbaud.com | November 2016

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