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DATASHEET: Preparing for Raiser's Edge NXT™

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Preparing for Raiser's Edge NXT ™ Process Overview During your transition to Raiser's Edge NXT, Blackbaud will be with you every step of the way. The following is an overview of the process and what you can expect at each stage. Within two business days of finalizing your Raiser's Edge NXT contract, you will receive a welcome email to schedule your first call with your activation specialist. During this call, you will review the transition process, discuss your activation items, and define any other contacts who may need to be involved in your activation. Following your welcome call, your activation specialist will partner with you over the next one to three weeks to activate the following functionality: • Unlimited users and additional modules • Online Express ™ • Blackbaud Hosting Services • Blackbaud Merchant Services ™ • Data Enrichment Services ™ • everydayhero ® • Raiser's Edge NXT Web View • Analytics Services • ResearchPoint ™ Once your Raiser's Edge NXT is fully activated, you will transition to the New Customer Success Program. Here, you will learn best practices, tips, and tricks for getting the most out of your solution. "I love the new platform because it makes things seamless and easy. I've also been really excited about Raiser's Edge NXT for my mobile device.When I'm going to meet with constituents, I can immediately see their giving history, biographical information, recent touch points, and attributes." —Betsy Dirksen Londrigan, Development Office, Abraham Lincoln Presidential Library Museum Foundation Welcome Activation Success 800.443.9441 solutions@blackbaud.com www.blackbaud.com December 2016

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