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WHITEPAPER: How to Build Efficiency in the Back Office

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Conclusion Organizations that rely on funding from donors and funding agencies will face increasing pressure to reduce overhead costs. One way to bring down support costs is to increase back office efficiency. Organizations can strategically support effective programs by making a regular commitment to having the: • Right people • Right practices And don't we all want our organization's process for managing back office costs to be seen as a model of efficiency? Then we can all get back to the projects and programs that make our hearts sing: • "Cool science" • "Cared for elders" • "Teens at-risk no more!" Take steps today to drive down the percentage of funding dollars that are used in overhead functions, so that your program or project can become more attractive to donors and funding organizations passionate about supporting its mission. About the Author Lucy M. Morgan is an author, speaker, GPA-approved trainer, and grant management authority. Lucy is a highly regarded trainer whose passion is to teach people how to do more with their federal funding regardless of the economic and political climate. Her books, training tools, and seminars provide people of all professional backgrounds with the practical tools necessary to build their own careers and make a bigger difference in the world. © August 2017 Blackbaud, Inc. This white paper is for informational purposes only. Blackbaud makes no warranties, expressed or implied, in this summary. The information contained in this document represents the current view of Blackbaud, Inc., on the items discussed as of the date of this publication. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. About Blackbaud Blackbaud (NASDAQ: BLKB) is the world's leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents— Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom. For more information, visit www.blackbaud.com 800.443.9441 solutions@blackbaud.com www.blackbaud.com | August 2017 14 |

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